Shipping Information
A Message to You
We know you're excited to receive your Home Aussie Supplies order— & we are too! That’s why we work hard to ensure fast & efficient delivery so your items arrive as soon as possible.
Shipping & Processing
Australian-Based Warehouses – All products are stored & shipped from within Australia, with warehouses typically located in Victoria or New South Wales, depending on stock levels and demand.
Quick Order Processing – Our team processes all orders within 24 hours of purchase. During peak seasons and public holidays, this may extend to 48 hours.
Fast & Free Delivery Australia-Wide – No minimum purchase required, unless otherwise specified.
Estimated Delivery Times
📦 Most orders arrive within 4–14 business days (excluding potential courier delays).
🚚 If your order is on the tail end of this timeframe, we sincerely apologise. While delays are rare, they can occur during busy periods & are often out of our control.
Tracking Your Order
- Once your order has been shipped, you’ll receive a Shipping Confirmation Email with your tracking details.
- If you haven’t received this email, please check your spam or junk folder.
- Still can’t track your order? Contact us via our Contact Us page, and we’ll be happy to assist!
Need Help?
For any order-related inquiries, please reach out via our Contact Us page with your order number in the subject line for a quick response. Our friendly team will get back to you within 24–48 hours.
Product Origin
While all products are stored & shipped from Australia, they are typically manufactured in China to ensure affordable prices for our valued customers.
We appreciate your trust in Home Aussie Supplies and thank you for your support! 💙