FAQ's

How Can I Get In Contact With Home Aussie Supplies?

Need help? Our friendly support team is here for you!  Simply just visit our "Contact Us" page in the website header, and we’ll get back to you within 24-48 hours.

Where Are The Products Located & Shipped From?

All our products are stored and shipped from within Australia for fast and reliable delivery. Our warehouses are located in Victoria and New South Wales, with stock distribution depending on availability & demand.

While our products are not Australian-made, they are carefully sourced—primarily from China—to ensure you receive high-quality essentials at the best possible prices.

What Payments Do You Accept?

We accept all major forms of payment, including credit cards, PayPal, & the Buy Now Pay Later methods listed on our product pages.

Is Delivery Free?

Yes! Every order placed in Australia includes Fast & Free delivery nationwide, ensuring your items arrive quickly and hassle-free!

What If My Order Is Delayed?

Occasionally, orders may experience some delays. If you're wondering about the status of your order, first check your Shipping Confirmation email, which may have landed in your spam or junk folder.

If you're still unable to track your order, feel free to reach out to us through our Contact Us page—we're happy to help!

What Currency Is The Store In?

All products displayed on our website are in AUD.